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| Ripped off by Magnum Force https://slantsix.org/forum/viewtopic.php?t=8376 |
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| Author: | Dennis Weaver [ Tue Aug 24, 2004 6:48 am ] |
| Post subject: | Re: Lost money?? |
Quote: The money that they will lose if they continue to treat people as they have treated you will far outweigh the cost of making you happy with their product. Just think. If they would have made it right, they would have gotten a great endorsement from you because they did!!
Hallelujah, brother!Sadly today most places of business are not in "the customer is always right mode". They are in the "show me the money mode" Rick There are a ton of businesses out there catering to Mopars and old cars in general with the exact same attitude. I've been on both sides of the counter, too. These people are very short-sighted and drool over the cash they're going to rake in instantly, not what they're going to do to their businesses future. No, the customer is not always right, but working with the customer is a cost of doing business. D/W |
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