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PostPosted: Fri Jan 04, 2013 10:48 am 
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3 Deuce Weber

Joined: Sun Apr 11, 2010 2:34 pm
Posts: 81
Location: Petaluma, CA
Car Model:
I've had many good business dealing with Pentastar in Australia but have run into a potential problem. I ordered parts for the 62 Toad over a month ago and the payment was made through my credit card. The parts haven't shown and I can't reach them through their email system. Did they go out of business? :?:

Any insight is appreciated!

John Brayton

_________________
1962 Plymouth Valiant


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PostPosted: Fri Jan 04, 2013 2:24 pm 
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Turbo Slant 6
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Joined: Sun Nov 05, 2006 12:27 am
Posts: 536
Location: Rawson,Australia
Car Model:
Hello,
I have just sent them an email for you:

"See this post on Slant Six.org
It is self explanatory. Can you help him?

http://www.slantsix.org/forum/viewtopic.php?t=50707
regards,Rod "
With luck they will contact one of us pretty soon.
They are definately still in business.

regards,Rod :D
PS: Their office is closed for the weekend, but the phone number still works, so if you have no joy from my email to them, let me know and I can phone for you.
Rod


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PostPosted: Fri Jan 04, 2013 4:29 pm 
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3 Deuce Weber

Joined: Sun Apr 11, 2010 2:34 pm
Posts: 81
Location: Petaluma, CA
Car Model:
Rod,

Thanks so much for your help.... I like these guys and hope this is just a quirk in communication!

Regards,
John Brayton

_________________
1962 Plymouth Valiant


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 Post subject:
PostPosted: Sat Jan 05, 2013 11:40 pm 
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Turbo Slant 6
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Joined: Sun Nov 05, 2006 12:27 am
Posts: 536
Location: Rawson,Australia
Car Model:
No, I have'nt forgotten. 12 hours to go (approx) before they open on Monday morning.
Written myself a note to phone. I tend to "fer - git" things at my age.:lol:

regards,Rod :D


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 Post subject:
PostPosted: Sun Jan 06, 2013 1:38 pm 
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Turbo Slant 6
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Joined: Sun Nov 05, 2006 12:27 am
Posts: 536
Location: Rawson,Australia
Car Model:
Hello,
I have just spoken to them, and - as I suspected, they have been closed for 2 weeks for the Christmas break. Us Aussies like a good holiday, and most businesses close over Christmas.
Try them again via email or phone, and you will succeed I am sure.
Do'nt forget the time difference if you are trying to phone.
8:39 am Monday morning here as I post this.

regards,Rod :D


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 Post subject: Pentastar Parts
PostPosted: Sun Jan 06, 2013 1:46 pm 
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4 BBL ''Hyper-Pak''

Joined: Thu Apr 21, 2005 1:24 am
Posts: 46
Car Model:
John,

This is Ray from PP&R. We have a two week break over Christmas and have just returned to the office this morning. YES, we are still here! I will be tending to email sometime over the course of the next two days (there are many). I attempted email contact with you prior to Christmas regarding your order without reply. I will resend today, please reply asap. Alternatively we can be contact directly on +61-2-9608 8888. Thanks,

Ray
Pentastar Parts & Restorations
Email : sales@pentastarparts.com.au


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PostPosted: Sun Jan 06, 2013 6:18 pm 
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3 Deuce Weber

Joined: Sun Apr 11, 2010 2:34 pm
Posts: 81
Location: Petaluma, CA
Car Model:
Hi Ray,

Looks like a mixup in email addresses..... Glad you had a vacation and are still in business. I did get your email today and hope we can get our parts soon.

Regards,
John Brayton

_________________
1962 Plymouth Valiant


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 Post subject:
PostPosted: Sun Jan 06, 2013 11:24 pm 
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Turbo Slant 6
User avatar

Joined: Sun Nov 05, 2006 12:27 am
Posts: 536
Location: Rawson,Australia
Car Model:
Glad it has all worked out for you.

regards,Rod :D


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 Post subject: Good One Rod
PostPosted: Tue Jan 08, 2013 12:53 am 
Offline
3 Deuce Weber
User avatar

Joined: Sat Sep 03, 2011 5:17 am
Posts: 69
Location: Australia
Car Model:
Good onya Rod, ya saved his bacon!

_________________
Gary from Downunder
2 weeks ago I couldn't even spell mukanic - now I are one!


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